Duty of care

Solutions such as X Track can help you fulfill your duty of care obligations, especially when it comes to employees who are working alone. In addition to tracking PDA devices, Masternaut also offers a fully comprehensive lone worker solution that works in partnership with 24/7 monitoring from G4S.

Boost your customer service

X Track gives you the insight to better serve your customers. In a couple of clicks, you can find the nearest mobile worker (with the correct skill-set) to a particular location, allowing you to select the right person for the job. This reduces response times and maximises your billable time.

Better Resource Utilisation

X Track allows you to verify the time spent at each location, allowing for accurate billing and reduced unauthorised overtime claims. Additionally, you have visibility of arrival/departure times to ensure you meet customer SLAs.

Alerts and Geofencing

Management alerts can be set up to bring attention to discrepancies or irregular movements. These can be sent via email or text message. Examples could be where someone leaves their designated territory or spends an excessive amount of time at a specified location.

Access on the go -
with Masternaut Rapide

Managers can access the Masternaut system when they are away from the office using Rapide. It gives access to live locations and a seven day history for each mobile worker who has X Trak installed on their device. Rapide can be accessed from any phone/mobile device with internet access and a web browser installed.