Is your mobile workforce...
- constantly interrupted with calls from the office?
- being given inaccurate and unreliable information?
- having to make time consuming trips to base?
Can you...
- react to a last minute unplanned job?
- find the nearest resource quickly and easily?
- provide your customer with an accurate ETA?
Understandably frustrated, these situations can leave you feeling that it's all a bit haphazard...
Need a new solution?
Achieve increased productivity with ease. Make scheduling jobs a clear, more efficient process...
Communicating quickly, accurately, and effectively is easier said than done. With M-Routing & Scheduling you can
dispatch jobs directly to the technician's mobile device.
Let technology do the work for you
Having an organised system is one thing, but if you find office time dominated by allocating jobs, and you could really use a system that did more of the work for you, then there is another way.
M-Routing & Scheduling works in real time, to automatically schedule the right resource to the right client, at the lowest cost.
Typical business benefit
(per technician, per week)
| Reduction in travel time |
£96.00 |
| Reduction in overtime and sub-contractors |
£78.00 |
| Value of additional jobs per week |
£350.00 |
| Reduction in fuel and other transport costs |
£21.50 |
| Improvement in customer satisfaction
(reduced churn) |
£98.50 |
This enables you to:
- Automatically select the optimum technician, reducing costs and improving customer service
- Reduce technician's travel time and overtime costs
- Optimise and blend all types of jobs including break-fix, installation, recurring maintenance and planned inspections...
- Let the planners focus on exception management, as the majority of decisions are now automated
Do it all, without having to do much, and increase field efficiency by up to 15%.
How it works:
The software holds a diary for each technician and allocates new jobs, based on skills, location, availability, and client commitment, filling the schedule with available work, based on priorities.
First it rejects technicians who are not available, or relevant for the job, then it finds the lowest cost option.
Each job has a deadline. When new jobs arrive, the system re-schedules work to accommodate subsequent priorities, depending on timescales involved.
The results: You'll complete more jobs a day, maximise technician efficiency, improve customer service and increase revenue.